Porhibited And Restricted Items

DHL Canada (Kyrgyzstan)


Contact Us

DHL can be contacted at the following telephone numbers:

  • Within: 312-611111
  • Outside: +996-312-611111
Find Locations

DHL Express - Bishkek

DHL Worldwide Express
107, Kievskaya
Bishkek
720001

Opening Hours

  • Mon-Fri: 08:00-18:00
  • Sat: 09:00-16:00
  • Sun: Closed
  • Holidays: Closed

DHL Express - Osh

DHL Express
88, Massalieva Street
Osh
723500

Opening Hours

  • Mon-Fri: 08:00-18:00
  • Sat: 10:00-15:00
  • Sun: Closed
  • Holidays: 10:00-15:00
Import Guidelines

DHL Express Import Guidelines

Shipping guidelines, standard prohibitions and restrictions to consider when sending express shipments to Kyrgyzstan.

Prohibited Commodities for Kyrgyzstan

Antiques
Asbestos
Dangerous goods, haz. or comb. mats
Furs
Ivory
Pornography
Precious metals & stones
Undeveloped photographic films
The following commodities are not acceptable for transport by DHL under any circumstances.
This is a result of a policy decision, following the full consideration of Operational, Legal and Risk Management implications.
Animals
Antiques (breakable and/or fragile)
Asbestos
Bullion
Currency
Firearms, parts thereof and ammunition
Furs
Hazardous or combustible materials (as defined in IATA Regulations)
Human remains, including ashes
Jewelry, precious metals and stones
Narcotics (illegal)
Property, the carriage of which is prohibited by any law, regulation or statute of any federal, state or local government of any country to or through which the shipment may be carried.

Shipping Commodities – What You Need to Know

Certain commodities are considered as “Non-Document” and need to be accompanied by an invoice and, in some cases, additional customs documentation. Other commodities are considered simply as a “Document” and only require a DHL Waybill to be completed. The following list explains what you need to do in order to ship various commodities.

Document Commodities (Require only DHL Waybill)

Advertising brochures/pamphlets
Airline tickets, blank stock (NI)
Airline tickets, issued/validated
Annual reports
Artwork inc.drawings/proofs/layouts
Blueprints
Booklets, brochures (non-adv.)
Books: hardbk/paperbk non-comm. use
Business cards
Calendars
Cash letters (NI)
Catalogues
Charts/graphs
Cheques, cancelled (NI)
Cheques, cashier (NI)
Computer printouts
Credit cards (NI)
Deeds
Diaries
Diplomatic mail
Diskettes
Documents, general business
Invoices, not blank
Labels
Magazines, periodicals, journals
Manuals, technical
Manuscripts
Maps
Money orders (NI)
Music, printed or manuscript
Negatives, including x-rays, films
Newspapers
Pamphlets
Passports
Personal mail
Photographs
Photos as part of business reports
Plans/drawings-arch/indust/eng. pur
Price lists
Publication not for public resale
Ship manifest-computer generated
Shipping schedules
Transparencies
Visa applications

Commodities where you should contact your local Customer Service advisor to clarify shipping requirements

Alcoholic beverages
Animal products
Chemicals, non-hazardous
Coffee
Coffee samples
Drugs: non-prescription
Drugs: prescription
Electronic equipment
Foodstuffs
Personal effects
Plant products
Plants
Tobacco
All other commodities are Non-Document in nature and should be accompanied by a DHL Waybill and an Invoice.

 

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