Porhibited And Restricted Items

DHL International (Burundi)

Contact Us

DHL can be contacted at the following telephone numbers:

  • Within: +257 22 227272, +257 22 223425 or +257 22 227271
  • Outside: +257 22 227272, +257 22 223425 or +257 22 227271
  • Complaint or Compliment? Contact us via email now
Find Locations

DHL Express - Burundi

DHL International Burundi
Boulevard de la Liberte
Bujumbura

Opening Hours

  • Mon-Fri: 08:00-18:00
  • Sat: 08:00-12:00
  • Sun: Closed
  • Holidays: Closed
Import Guidelines

DHL Express Import Guidelines

Shipping guidelines, standard prohibitions and restrictions to consider when sending express shipments to Burundi.

Prohibited Commodities for Burundi

Asbestos
Dangerous goods, haz. or comb. mats
Ivory
Pornography
The following commodities are not acceptable for transport by DHL under any circumstances.
This is a result of a policy decision, following the full consideration of Operational, Legal and Risk Management implications.
Animals
Antiques (breakable and/or fragile)
Asbestos
Bullion
Currency
Firearms, parts thereof and ammunition
Furs
Hazardous or combustible materials (as defined in IATA Regulations)
Human remains, including ashes
Jewelry, precious metals and stones
Narcotics (illegal)
Property, the carriage of which is prohibited by any law, regulation or statute of any federal, state or local government of any country to or through which the shipment may be carried.

Shipping Commodities – What You Need to Know

Certain commodities are considered as “Non-Document” and need to be accompanied by an invoice and, in some cases, additional customs documentation. Other commodities are considered simply as a “Document” and only require a DHL Waybill to be completed. The following list explains what you need to do in order to ship various commodities.

Document Commodities (Require only DHL Waybill)

Advertising brochures/pamphlets
Airline tickets, issued/validated
Annual reports
Artwork inc.drawings/proofs/layouts
Blueprints
Booklets, brochures (non-adv.)
Business cards
Calendars
Cash letters (NI)
Catalogues
Charts/graphs
Cheques, cancelled (NI)
Cheques, cashier (NI)
Computer printouts
Deeds
Diaries
Documents, general business
Invoices, not blank
Labels
Magazines, periodicals, journals
Manuals, technical
Manuscripts
Maps
Money orders (NI)
Music, printed or manuscript
Newspapers
Pamphlets
Personal mail
Photos as part of business reports
Plans/drawings-arch/indust/eng. pur
Price lists
Price tickets for garments
Publication not for public resale
Ship manifest-computer generated
Shipping schedules
Transparencies
Visa applications

Commodities where you should contact your local Customer Service advisor to clarify shipping requirements

Drugs: prescription
All other commodities are Non-Document in nature and should be accompanied by a DHL Waybill and an Invoice.

 

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